Effective Date: 27th June 2018
1. Who are we?
1.1 We are El Bebe Productions Limited. You can contact us at [email protected]. Other contact details are on our website.
2. What’s the point of this policy?
2.1 It tells you what to expect when we collect your personal information via our website / app. Please only use our service if you are completely happy with this policy.
2.2 Generally, the policy covers only information provided to us. If you give personal information to other companies, please check their privacy policies. This applies for example to any information collected by an app distributor, such as Google. This also applies to sales of branded merchandise, DVDs / Blu-rays and similar products, and video downloads, via our website, all of which are supplied by other companies who may collect personal information directly from you.
3. Might the policy change?
3.1 Yes. We will post any new version on our website (please check whenever you visit the site) and we may also notify you by email, SMS, in-app message or otherwise. We will assume you agree to the new version of the policy if you use our site or app after its effective date.
4. What do we collect?
4.1 Information which you may opt to give us, for example via a form on our website. (We do not knowingly collect personal information from children.)
4.2 Automated information such as the internet protocol (IP) address used to connect your device to the internet, connection information such as browser type and version, information about your device including device-type and device identifier, operating system and platform, mobile network data, a unique reference number linked to the data you enter on our system, login details, the site from which you arrived at our service, details of your activity with date / time stamps including pages you visited and your searches / transactions.
5. What’s our reason / legal basis for collecting the information?
5.1 Because it’s in our “legitimate interests”, e.g., to manage and improve our service including performance tuning / product enhancements, tracking usage patterns and preventing or detecting fraud or abuse.
6. What about cookies?
6.2 The following kinds of cookies may be used on this website:
a) Authentication cookies: These session cookies enable us to keep track of your movement from page to page and store your selections so you do not get asked repeatedly for the same information. They allow you to proceed through many pages of the site quickly and easily without having to authenticate or reprocess each new area you visit.
b) Shopping cart cookies (wayokids): If you order a video download, wayokids our video download provider, places persistent cookies (up to 30 days) to remember items added to your shopping cart and to authenticate your device to enable download.
d) Google cookies: Persistent cookies (up to four years we believe) are set in connection with the following Google services on our site and these cookies may involve certain information (such as your IP address and web address of the page you’re visiting) being sent to Google:
More information and opt out:
– general information about the types of cookies placed by Google including analytics
– a technical explanation of GA cookies
– Google’s use of its partners’ data including how to control information collected by Google
– how to specifically opt out from GA cookies
e) Cookie-warning cookie: This cookie takes note of whether you are happy to accept cookies on this website based on your response to the message which appeared when you first visited the website. This persistent cookie remains in your device indefinitely, until it is deleted.
7. How long do we keep it?
7.1 We may keep information for up to six years if reasonably needed for legal, regulatory or tax reasons, deal with disputes, prevent fraud or abuse and/or enforce our terms and conditions.
8. To whom do we send or make available your personal information?
8.1 To other people who supply us with a service, e.g. website hosts.
8.2 To the police or other relevant authorities or to complainants, if we think the personal information breaches our terms and conditions, or it is necessary to protect us or others, or that a criminal offence may have been committed, or where required by law or where requested by the police or other appropriate authorities.
8.3 To potential buyers so far as reasonably necessary, in the case of an actual or proposed (including negotiations for a) sale or merger or business combination involving all or the relevant part of our business.
9. Do we send your information outside the European Union?
9.1 Your personal information which we collect is stored within the EU and is not transferred to any third countries except for the following:
9.2 Your personal information may be transferred to the US by the following companies certified under the EU-US Privacy Shield Framework, which provides certain safeguards for your personal information: Google (analytics), Shopify (shopping cart), WPEngine, Inc., (web hosting) which are all certified under the EU-US Privacy Shield Framework. This provides certain safeguards in relation to the handling of your personal data. See here for more information.
10. What rights do you have?
10.1 If the legal requirements are met: To ask us for access to your personal information, to rectify it if there are mistakes, to delete or restrict or object to its use in certain circumstances, to “data portability” and to withdraw any consent you’ve given (e.g. marketing)..
10.2 If you have a complaint about how we are dealing with your personal information, please contact us via the email address above. If you are not happy with our response or think we are not handling your personal information in accordance with the law, you can complain to the Information Commissioner’s Office (ICO).
10.3 For more information about your rights, visit the ICO’s website: www.ico.org.uk.